Refund Policy

Due to the surprise nature of our Lucky Scoop experience, specific items cannot be guaranteed or requested. However, customers are welcome to share their favorite styles, colors, themes, or characters, and our team will carefully select items based on their preferences whenever possible.

Each scoop is uniquely prepared, making every unboxing a fun and unexpected experience. While we cannot promise an exact item, we always aim to create a scoop that matches your preferences and brings you a delightful surprise.

Returns and refunds are not accepted due to personal preference or disappointment with surprise selections.