🚚 Shipping Guide

Shipping fees, delivery times, package capacity limits, and restricted delivery areas may vary by country or region. Please review the relevant country-specific shipping information below before placing your order.

📦 Orders that exceed the maximum package capacity must be placed separately. Multiple orders will be packed and shipped individually and will not be combined.

⏳ Preparation time is usually 4–7 business days.

✈️ Delivery times are estimates only and may be affected by customs clearance, local carriers, public holidays, weather, or other unexpected circumstances.

📍 Customers must provide a complete and accurate shipping address, postal code, and email address. A phone number may also be required for certain countries or regions to assist with local delivery or shipment issues.

💳 Shipping and tax arrangements vary by destination. In most cases, no additional payment is required after checkout. If any additional charge applies, we will contact you by email before shipment.

💌 If an order requires a remote-area surcharge, address correction fee, redelivery fee, or any other additional charge, we will contact the customer through the email address provided with the order and explain the situation and the amount due.

⚠️ Please check and respond to our emails promptly. Any delays, returns, or additional charges caused by an incorrect address, refused delivery, or incomplete recipient information will be the customer’s responsibility.

🌍 Certain countries, regions, or special products may have different shipping requirements. Please refer to the relevant country-specific information below.

🌎 Shipping by Country

🇺🇸 United States

We currently ship only to addresses within the contiguous United States.

🚫 We do not ship to Alaska, Hawaii, Puerto Rico, Guam, other U.S. territories, or APO/FPO/DPO military addresses.

📝 Please make sure your shipping address, ZIP code, phone number, and email address are complete and accurate before placing your order.

🇨🇦 Canada

We ship to most Canadian addresses.

📍 Some remote Canadian postal codes may require an additional remote-area shipping fee. If your address is affected, we will contact you by email before shipment.

📝 Please make sure your shipping address, postal code, phone number, and email address are complete and accurate before placing your order.

🧾 Canadian orders may be subject to import taxes, customs duties, customs clearance fees, or carrier handling charges.

💌 Before shipment, we may contact you by email with an estimated additional charge. The estimate may be based on the declared value, product HS code, country of origin, destination province, and applicable carrier fees.

After receiving our email, you may choose to:

✅ Pay the additional charge and proceed with shipment; or
❌ Cancel the order for a refund before shipment.

Your order will be shipped only after the required additional payment has been confirmed. Any estimate is subject to final customs or carrier assessment.

🇬🇧 United Kingdom

We ship to most UK mainland addresses.

🚫 We do not currently ship to BFPO addresses, Guernsey (GY), the Isle of Man (IM), Jersey (JE), or other unsupported remote areas.

📝 Please make sure your postcode, city, phone number, and email address are complete and accurate before placing your order.

💳 In most cases, no additional action is required after checkout. However, depending on the order value, product type, and shipping method, VAT, customs duties, import taxes, clearance fees, or carrier handling charges may occasionally apply.

💌 If any additional payment is required before shipment, we will contact you by email. You may choose to pay the charge and continue with the order, or cancel the order for a refund before shipment.

🇦🇺 Australia

We ship to most Australian addresses.

🏝️ Remote areas, islands, or locations with limited carrier service may take longer or require additional shipping fees. If your address is affected, we will contact you by email before shipment.

📝 Please make sure your shipping address, postcode, phone number, and email address are complete and accurate before placing your order.

🌟 We’re working hard to unlock shipping to more countries!